Conference Sessions
360 Exchange: Gen AI, Now Assist and AI Agents: You are Closer Than You Think
SES3552
You may be closer than you think to experiencing generative AI on the Now Platform. Join this session to discover your readiness for leveraging AI with Now Assist in your own environment. Our experts will guide you in assessing your readiness for generative AI in a small group discussion. Learn what you need to get started and discover where your peers are in their journey as well. Secure your spot now.
360 Exchange: Explore Agentic AI use cases for employee self-service with the Virtual Agent
SES3554
This roundtable will explore cutting-edge use cases where AI Agents handle complex employee inquiries and streamline IT and HR support at scale. Sit with the ServiceNow product team to discuss how AI Agents can potentially automate issue deflection and improve the employee experience. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.
360 Exchange: Ask the Experts on how to get up and running with ServiceNow AI agents
SES3181
Join the ServiceNow product team to learn how to put ServiceNow AI agents to work for your organization. This roundtable explores use cases and best practices for enabling autonomous service management, showing you how to enhance efficiency across the enterprise. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.
Learn how LTIMindtree transformed its 7000 Projects’ end-to-end journey with SPM
SES2810
Discover how LTIMindtree revolutionized the management of over 7000 projects by migrating to the scalable and flexible SPM solution. This unified platform has enhanced user experience, compliance, efficiency, and reporting, seamlessly integrating with 14 upstream and downstream systems. Learn how LTIMindtree facilitated key activities such as project audits, tracking quality metrics, leadership reviews, and providing real-time insights on a single system. Gain insights into critical success factors in the end-to-end project journey from creation to invoicing. Moreover, discover how LTIMindtree plans to leverage artificial intelligence (AI) in the future to drive even greater efficiencies, ensuring continued innovation and excellence in project management.