Retail Spotlight with Ingles Market and their transformation with ServiceNow

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Retail stores thrive on great customer experiences, but lack of visibility, manual processes and outdated systems hold teams back. ServiceNow’s Retail Operations streamlines and digitizes key workflows, mitigating costly issues, boosting productivity, increasing communications, and enhancing service. Join this Retail Industry Spotlight Session to see how North Carolina based grocer Ingles Markets is transforming operations—driving efficiency and cost savings, empowering employees, and elevating the in-store experience.

Retail Product Roadmap & Customer Connect with Sunoco

SES2559

The retail and hospitality industry continue to face razor-thin margins, shifting consumer trends, and rising operational costs. With Retail Service Management (RSM) and Retail Operations (RO), organizations can unify HQ and store teams on a single platform—automating tasks, streamlining support, and enhancing visibility across company-owned and franchised locations. Join this roadmap session to explore AI-driven innovations that boost productivity and hear how Sunoco is leveraging Retail Operations to optimize field service, empower store teams, and elevate the customer experience.