The future of work: AstraZeneca’s ServiceNow-enabled back-office revolution

SPN2396

Explore how AstraZeneca teamed with Deloitte to achieve their ambitious “Future of Work” goals through ServiceNow-enabled back-office transformation. You’ll learn about the transformation outcomes the organization delivered to make a step change in cost efficiency, and why the replatforming of ServiceNow (including portals, VA, ITSM, HRSD, SPM, IRM & more) to create a digital foundation to fuel value creation was essential. The results? An organization that rethinks where and how work gets done enabled by transparency of data, process automation, & driving self-service through user experience.