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NJP

Ray Baker

Ray Baker

Chief Technology Officer Strategic Digital Solutions

Sopra Steria

Conference Sessions

1724429920965001DK25

Accelerate, optimize and transform your business for less using Now Assist

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It’s no surprise that organizations are overwhelmed with the pace of technology and struggling to keep up. We recognized that in our own business, which is why we’ve become a ServiceNow customer – the first managed service provider in Europe to implement our own AI-first platform, with Now Assist built in from the start. Our clients, many of whom deliver critical national infrastructure, have already seen incredible value – with one case type resolved in just 15 seconds down from 7.5 minutes, saving 56 days a year. Hear about our AI journey so far, and the unmistakable impact on clients.