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NJP

Raji Chellam

Raji Chellam

Sr Director, Software Engineering

ServiceNow Inc.

Conference Sessions

K25

Now on Now: How we drive customer success with ServiceNow CRM

SES2428

Discover how we use the Now Platform and ServiceNow CRM products to enhance the post-sales customer journey and transform customer success. We’ll explore how we’ve transformed customer success delivery, training, and efficiency while increasing net revenue retention (NRR).