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NJP

Pradeep Bansal

Pradeep Bansal

Senior Director, Inbound Product Mgmt

ServiceNow Inc.

Pradeep is a Senior Director of Impact Product Management at ServiceNow.

Conference Sessions

K25

Now on Now: AI-powered end-to-end customer experiences

SES2403

One million customers rely on our digital properties every month, so delivering the best possible experience is crucial. Join us to discover how we’re using the Now Platform to simplify the customer journey by unifying experiences into a single front door and streamlining interactions across support, sales, and services. See how automation, GenAI, and AI agents are transforming customer experiences and driving business success, making it easier for customers to get what they need, whether self-servicing or working with our teams.