Enterprise architecture beyond IT: Transforming operations in regulated industries with ServiceNow

SES3259

Regulated industries like **Healthcare, Energy, Utilities, Transportation, and Financial Services** face complex challenges that extend far beyond traditional IT concerns. From stringent compliance requirements and cybersecurity risks to supply chain disruptions, asset management, and operational resilience, these industries require a strategic, data-driven approach to Enterprise Architecture. This session will explore how ServiceNow’s platform can support non-IT business functions, enabling organizations to streamline operations, manage regulatory compliance, enhance cybersecurity, and drive efficiency across departments like Risk Management, HR, Facilities, and Field Operations. Attendees will learn best practices for breaking down silos, optimizing cross-functional workflows, and integrating AI to support real-time decision-making and innovation across the enterprise.