Conference Sessions
K25
Intelligent Management Cluster: Automation Center
SES2621
Bradesco transformed its automation landscape with ServiceNow's Automation Center. By centralizing automation, governance, and catalogs into a unified portal, Bradesco achieved reusability, consistency, visibility, and traceability while reducing manual efforts and operational inefficiencies. This session will showcase the solution’s impact on business outcomes, including reduced MTTR/MTBF and enhanced self-healing capabilities, supported by actionable insights and metrics like saved hours and deployment success rates.