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NJP

Paulo Pierrondi

Paulo Pierrondi

Latam Enterprise Architect

ServiceNow Inc.

Conference Sessions

K25

Intelligent Management Cluster: Automation Center

SES2621

Bradesco transformed its automation landscape with ServiceNow's Automation Center. By centralizing automation, governance, and catalogs into a unified portal, Bradesco achieved reusability, consistency, visibility, and traceability while reducing manual efforts and operational inefficiencies. This session will showcase the solution’s impact on business outcomes, including reduced MTTR/MTBF and enhanced self-healing capabilities, supported by actionable insights and metrics like saved hours and deployment success rates.