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NJP

Paul Thompson

Paul Thompson

Customer Success Partner

Infosys

Conference Sessions

K25

Unleashing the Power of Generative AI: Transform Business, Enhance Experiences

SPN2334

The roundtable session highlights the focus on the transformative potential of cloud and Generative AI, its impact on customer and employee experiences, and the challenges businesses face in its implementation. It also emphasizes the practical integration with existing systems, role of platforms like ServiceNow, collaboration between Infosys and customers in leveraging cloud and AI enabled technologies to transform service experience.