Conference Sessions
Before You Code: 5 ServiceNow IDE Features Every Developer Must Know
CCB7650
Join us to explore the 5 must-know features in the ServiceNow IDE that every developer and architect should understand before building apps. In this session, we will share how these features improve development speed, code quality, reuse, and collaboration. You will hear real usage scenarios for capabilities like script assistance, version control, testing tools, guided development, and intelligent search. Whether you are new to the IDE or transitioning from Studio, this session will help you start building with clarity and confidence.
AI Agents + ITOM: The Fastest Path to Zero-Touch IT
CCB6828
This session shares our experience on building AI Agents to achieve Zero IT Operations under five minutes using ServiceNow AI Agents, ITOM Predictive Intelligence, and Now Assist. Key objectives are to explain you how real-time telemetry was analyzed, correlated with Service Graph topology, and remediated automatically using AI workflows. Key takeaways for you is to include how autonomous operations can prevent incidents, reduce MTTR, and deliver a no-touch IT model using native ServiceNow capabilities.
Top 5 building blocks to supercharge your Now Assist success
CCB1061
Join us to hear how 5 essential components drove our success with Now Assist and helped us achieve organizational goals with less effort. Learn how we built a robust knowledge base, customized our Virtual Agent to reflect our brand and enhance user experience, utilized a flexible workspace for seamless access, kept our instance up to date, and created engaging conversations with Flow Designer. Discover how these strategies helped us overcome common challenges, streamline our processes, and kickstart your GenAI Now Assist journey!