4 ways to reduce user errors on Employee Center & Service Portal

SES3332

Are employees struggling to find what they need in your Employee Center or service portal? A confusing or inefficient portal leads to frustration and lost productivity. In this session, we’ll cover four key areas to enhance your portal’s usability—visual hierarchy, design patterns, concise language, and microinteractions. You’ll walk away with actionable insights to improve navigation, streamline interactions, and create a more efficient experience for your users.

Bridging the gap between design and development

CCB1296

Does it seem like your design & dev teams can't get into sync? In this session, learn about the 5 use cases for facilitating effective collaboration between them: \- Foster mutual respect & increase personalized interaction. \- Involve both teams in requirements gathering & design reviews to reduce miscommunication. \- Ensure everyone speaks the same language & uses the same components. \- Save time and money with incremental testing and reviews. \- Iterate on practices & processes. By the end of this session, you’ll have actionable strategies to improve your team's collaboration & communication.