Driving AI transformation in Global Business Services (GBS)

SPN2381

Join this session to learn how Genpact can help you realize the full potential of ServiceNow in Global Business Services (GBS) through automation and AI. Discover how Genpact’s AI-First business services transformation emphasizes the 3E's — Effectiveness, Efficiency, Experience. By unifying traditionally siloed operational functions into a connected enterprise, your company's GBS organization can position itself for future success. Explore how this transformation enhances user experiences, drives platform automation, and leverages the latest AI capabilities to revolutionize operations.