How ProAssurance modernized insurance operations with ServiceNow

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ProAssurance’s mission is to protect those in the medical profession—and to keep up with the evolving healthcare industry. To effectively do so, they needed to replace numerous legacy processes, empower employees, and transform core business functions on one AI platform. In this session, learn how ProAssurance introduced self-service to streamline submission intake of underwriting requests, equipped support agents with a single workspace to manage requests and claims, and optimized their claims processes with automated workflows.