Conference Sessions
Now on Now: Managing the End-to-End AI Lifecycle With AI Control Tower
SES7789
AI asset lifecycle management is critical for ensuring AI systems remain compliant, accurate, and relevant, maximizing their effectiveness and value. This session explores how we designed and implemented our AI Control Tower, leveraging ServiceNow's Strategic Portfolio Management (SPM), Application/Incident Management, Request Management, and AI Governance application to streamline our AI development, deployment, monitoring, measuring and decommissioning processes.
Manage and govern your AI, data and workflows with an enterprise control tower
SES3701
TBD
Now on Now: How we measure AI agent value
MTS3646
AI’s value is not bound within functional silos. Instead, AI can drive an enterprise-wide transformation that requires new thinking around how to measure its impact. At ServiceNow, we measure AI’s impact by calculating the value of its overall boost to productivity. We call this our AI value framework. We calculate the financial impact of AI by converting usage data of time saved into dollar values and, where needed, use reasonable and defensible assumptions. Join us for a demo session to unlock the AI value framework.
Now on Now: How we measure AI agent value #2
MTS3661
AI’s value is not bound within functional silos. Instead, AI can drive an enterprise-wide transformation that requires new thinking around how to measure its impact. At ServiceNow, we measure AI’s impact by calculating the value of its overall boost to productivity. We call this our AI value framework. We calculate the financial impact of AI by converting usage data of time saved into dollar values and, where needed, use reasonable and defensible assumptions. Join us for a demo session to unlock the AI value framework.
Now on Now: Our holistic approach to responsible AI governance
SES2424
Effective AI governance isn't just the responsibility of any one department, nor is it sufficiently covered by any single process. In this session, learn how ServiceNow approaches our own AI governance with the collaboration of all stakeholders. See how we're using ServiceNow's AI Dashboard at ServiceNow to empower our employees with new Now Assist capabilities for responsible and compliant AI use.