MF
Michael Fisher
Staff Inbound Product Manager - Platform & AI Innovation
ServiceNow
Conference Sessions
1754425456386001BK26
AI Agent Prompting Tips and Tricks
SES8067
Learn how to build AI agents that actually get work done. This session covers prompt design fundamentals, managing edge cases that break agent workflows and anchoring agents with the right context and guardrails. You'll leave with practical techniques to improve agent accuracy, reduce hallucinations, and scale agentic automation across your organization.