Next generation contact center: ServiceNow Voice integrates with Amazon Connect

SES1742

Discover how to revolutionize customer engagement with the next generation of contact centers using Amazon Connect integration with ServiceNow Voice. This seamless integration combines the scalability and intelligence of Amazon Connect with the powerful workflows and automation of ServiceNow to deliver exceptional customer experiences. In this session you will learn how to streamline contact center operations, improve agent productivity, and enhance service quality with AI-driven insights and real-time data synchronization.