Bell Canada: Telco to Techco transformation

SES1845

Bell Canada is the largest Telecom & Media company in Canada. They are making significant investments to transform their operations (Bell investing $100M, with the expectation of 2x annual benefits): improving customer experience, increasing AI & automation, and reducing cost from legacy platforms & processes. Learn about Bell’s Centre of Excellence driving their transformation, becoming a leader in ITSM/ITOM, TSM/OMT, Service Bridge, and co-innovating with ServiceNow on FSM product evolution.