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NJP

Loren Udwin

Loren Udwin

Senior Manager, Custom Training

ServiceNow Inc.

Conference Sessions

K25

User adoption 101

SNU3322

Join our live, 60-minute session on driving successful user adoption in ServiceNow implementations. Learn proven strategies to engage users, manage change, and ensure smooth platform transitions. We’ll cover best practices for fostering user engagement, preparing your organization, and implementing effective adoption plans. Through real-world examples, gain tools to create lasting excitement and success for your users, before, during, and after go-live. Don’t miss this chance to boost your ServiceNow adoption!

K25

Agile adoption: How we help customers achieve Go-Live success and beyond

SNU3272

Join us to hear how the User Adoption team helped the State of Illinois Risk team revolutionize their go-live experience using an agile approach that not only saved time and money but also set its users up for success. Discover the key strategies that drove engagement, accelerated adoption, and ensured a smooth transition—proving that agility isn’t just a process; it’s the key to successful, long-term user engagement.