360 Exchange: Securing your ServiceNow instance & strengthen governance in the new age of AI​

SES3184

Data security and strategy are more critical than ever, especially when it comes to ServiceNow. This session will show you how to both secure your ServiceNow instances and create a clear, future-proof data strategy. Learn to optimize data management, ensure compliance, and secure sensitive information across the platform. Leave with the tools to protect your system and leverage data as a strategic asset.

Ask the Experts: Responsible Data Privacy Strategies for Your Instance

CCE1451

Importing data into the platform can significantly enhance your automation and workflows, but it also comes with the responsibility of managing sensitive information. Rules surrounding data import and storage vary widely across industries and must be approached with care. In this session, we’ll discuss responsible strategies for classifying data, managing its lifecycle on the platform, and securely removing it when necessary. This panel will focus on the “people, process, and technology” needed to minimize risks while handling sensitive data in both production and sub-production instances.

Data Privacy 101

LAB3148

What you don’t know can in fact hurt you! Learn how to protect hidden data from misuse in this hands-on lab. You'll explore how Data Discovery and Data Anonymization leverage AI to classify and secure sensitive information in real-time. Gain practical experience implementing security controls on the Now Platform to ensure data stays protected in lower environments and in AI models. Walk away with the knowledge to safeguard your enterprise while harnessing the power of AI!