Conference Sessions
HRSD at Equinix: Innovative solutions for a world-class experience
SES3061
Join the world’s leading digital infrastructure company to explore their transformative journey using HR Service Delivery on ServiceNow. Discover how Equinix improved case deflection, boosted customer satisfaction, and saved valuable time using design thinking, leveraging AI, and seamless Microsoft integration. By delivering experiences in the flow of work, employees are empowered with the right information and support when needed. Gain insights into these strategies and how Equinix is expanding beyond HR to create a unified employee experience and foster collaboration across the organization.
Embracing HRSD in HR: AbbVie's blueprint for the future of work
SES3060
Just as AbbVie pioneers innovative medicines and solutions, the company is also leading the future of work with HRSD and AI-led employee experiences. Join John Dudley, AbbVie's Associate Director of HR Digital & User Experience Strategy, as he unveils how HR delivered frictionless experiences for 50,000 employees across R&D, commercial, and operations. Get a glimpse into tomorrow's workplace as he shares their current successes and future plans for their AI-powered portal, search, journeys, and more. Don't miss this opportunity to see how an AI-powered Portal can elevate HR organizations like yours!
Celebrating excellence: Meet this year’s best Employee Portals
SES3096
Creating an employee portal that empowers self-service, streamlines workflows, and enhances the employee experience requires innovation and thoughtful design. This year’s Best Employee Portal Contest celebrates the top examples of how organizations are revolutionizing employee interactions. Join us to explore the Top portal submissions and reveal this years winners. Gain inspiration and actionable insights to transform your own portal into a hub that drives productivity, satisfaction, and business success.