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Katie Schmidt

Senior Staff Inbound Product Manager

ServiceNow Inc.

Conference Sessions

K26

The Innovation Framework: How Early Concepts Evolve Into Agentic Solutions

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Big ideas aren’t born perfect—they’re built, tested, and reimagined together. Join ServiceNow’s AI Product Innovation team to see how early concepts evolve into agentic solutions that make an impact on the Now Platform. Learn our framework for idea intake, prototyping, and validation, plus how we co-create with customers and partners. Walk away with tools, templates, and inspiration to turn your next idea into meaningful platform innovation.

K25

AI Agents in Action

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Join us for an interactive session where we explore how organizations are leveraging AI Agents to drive efficiency and innovation. We'll share exciting use cases and invite you to discuss your own experiences and challenges. Finally, we'll gather your feedback on what features and support you need to maximize the potential of AI Agents in your organization. Let's explore the future of AI Agents together!