Conference Sessions
Transforming the portal experience with AI-powered search
SES2131
What if your search experience could do more than retrieve results - what if it could connect users with the exact insights they need? See how AI Search transformed University of Washington Health's Pulse Portal by integrating multiple knowledge bases and creating custom experiences tailored to specific needs. From Employee and Location Directories to a Health Facts knowledge base, discover how advanced EVAMs and AI Search APIs enabled seamless access to content. This session is perfect for those ready to elevate their portal search capabilities and deliver smarter, faster solutions.
Powering a new era of ServiceNow performance with RaptorDB
SES2116
Join us for a comprehensive exploration of RaptorDB - ServiceNow's next-generation database. This session will cut through the noise to decode RaptorDB's real potential. Understand the platform prerequisites that put you in position to take maximum advantage of its speed and scale - and discover when process optimization is the best maneuver to elevate enterprise-wide platform performance. We'll uncover strategic insights for maximizing platform potential, highlight RaptorDB's unique capabilities, and share how to align technology with your organizational goals.