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John Benedetti

John Benedetti

Principal Software Engineer

TBConsulting LLC

Conference Sessions

K26

Onboarding Orchestration - From Zero to Automation in 3 Days

CCB7174

There isn't any plug-in or Store App. The samples and libraries are for the wrong code base. The API error handling is opaque. Support doesn't have any suggestions and even the AI shrugs and says 'Good Luck!' This is the story of how we travelled from nothing to a library of low-code friendly orchestration flows on a high business value deadline. You'll learn about porting functions into ServiceNow. You'll learn how to model those functions into reusable low-code actions and sub-flows in Flow Designer. And you'll hear about all the lessons learned along the way.