Jenna Colman
Director, Insurance Solutions, Insurance Software and BPS
Conference Sessions
Equitable’s AI-driven journey to transform operations and customer experience
SPN2358
Join Equitable, one of America’s leading financial services companies, as they share their transformative journey to build resilient operations, enhance customer experience and accelerate business outcomes through ServiceNow’s Financial Services Operations (FSO). Discover how Equitable leverages ServiceNow and DXC as they evolve their AI strategy. Additionally, explore DXC’s Assure BPM solution, powered by ServiceNow, which modernizes insurance operations by integrating AI, data, and workflows to reduce process debt, boost operational efficiency and elevate customer satisfaction.
Accelerating the future of insurance with DXC and ServiceNow
SES3708
Today's insurers are often constrained by siloed legacy applications and processes that are complex and highly manual, making it challenging to deliver the experiences their customers expect. Learn how DXC and ServiceNow are putting AI to work for insurance to enhance speed, agility, and operational transformation for insurers. In this session, we will explore how DXC combined its industry-leading insurance solutions and expertise with ServiceNow's AI platform and workflows to help insurers transform their business operations.