Conference Sessions
360 Exchange: Optimize the agent experience in ServiceNow
SES3551
Learn how to create seamless, intelligent, and efficient agent experiences. Join ServiceNow experts for an interactive discussion on optimizing the agent experience and increasing engagement by deploying ServiceNow capabilities such as Agent Chat, AWA, record page optimization, recommended actions, accessibility, and usage analytics. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.
360 Exchange: Ask the Experts on how to get up and running with ServiceNow AI agents
SES3181
Join the ServiceNow product team to learn how to put ServiceNow AI agents to work for your organization. This roundtable explores use cases and best practices for enabling autonomous service management, showing you how to enhance efficiency across the enterprise. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.