Conference Sessions
360 Exchange: Maximizing Gen AI Power Virtual Agent, Employee Center & Now Assist
SES3178
Are you ready to take your ServiceNow experience to the next level? Join us to dive deep into the advanced capabilities of Virtual Agent, Employee Center, and Now Assist (powered by Gen AI). Whether you’re an IT professional, business leader, or developer, this session is your roadmap to implementation success. Tailored for practitioners and implementors, 360 Exchange provides a distinctive opportunity to connect directly with ServiceNow experts and peers. Prepare to delve into open dialogues, share invaluable insights, and collectively explore solutions to common challenges.
How customers get started on their Agentic AI journey
SES3542
Agentic AI is transforming businesses, but where do you start? This session explores best practices for adopting ServiceNow’s Agentic AI solutions, from identifying high-impact use cases to ensuring data readiness and driving user adoption. Learn key do’s and don’ts, common pitfalls to avoid, and strategies for scaling AI successfully. Through real-world insights and customer success stories, gain a clear roadmap to kickstart your AI journey and maximize value. Whether you’re new to AI or refining your approach, this session will equip you with the knowledge to move forward confidently.
360 Exchange: Everything you need to know to get started on the right track with Now Assist
SES3183
Learn how to radically enhance productivity and efficiency by rolling out Now Assist across your business. Join expert presenters as they explore proven strategies for deploying and adopting Now Assist innovations, showing you how to put GenAI to work for you. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.