What the Actual Future? Your Roadmap to AI Innovation

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The AI-driven pace of innovation is accelerating—who's keeping up? And how? And where exactly are we going? Innovation experts Dave Wright and Brian Solis share new research on enterprise AI adoption and what it means for the future of business. Join us for a deep dive into the state of enterprise AI! Key highlights: * Insights from the 2025 Enterprise AI Maturity Index * Concrete strategies for increasing AI maturity * Fireside chat with Rachael Sandel, Group Chief Information Officer at Orica * Facilitated discussions with innovation leaders A must-attend session for executives and innovators seeking to position their organizations at the forefront of AI business transformation.

Bell Canada Reimagines Field Service with AI

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Imagine how AI could transform your service delivery—reducing downtime, predicting issues before they happen, and optimizing your entire workflow. Join Bell Canada's SVP of Field Services, Bruce Dean and ServiceNow Innovation Officer, Ian Krieger, as they reveal how AI is reshaping field operations. You’ll walk away with actionable insights and real-world strategies to elevate your field service game.

Reimagining urbanization: The role of AI in building smart cities of the future

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Smart cities are redefining urban living through AI, IoT, and real-time analytics—but resilience is key. As rapid urbanization and climate events intensify, governments and businesses must collaborate to optimize resources and strengthen infrastructure. ServiceNow accelerates this transformation with a workflow data fabric, AI-driven solutions, and cross-sector innovation. This session explores research and case studies from EMEA and APAC, showcasing how ServiceNow powers smarter, more connected cities.