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Holly Briedis

Holly Briedis

SVP, Global Industries GTM

ServiceNow Inc.

Holly Briedis is the SVP of Global Industries at ServiceNow, focusing on a customer-first go-to-market strategy. Formerly, she served as President and Chief Customer Officer at Fossil Group, leading digital, marketing, tech, and a $2B global P&L. As a Partner at McKinsey & Company, she advised consumer brands on tech-enabled growth and led the Digital practice for Retail in North America. She’s served on various boards and advised early-stage companies and VC firms. She’s a mother of two, holds an MBA from Northwestern University, a BS/BA from the University of Michigan, and lives in Texas.

Conference Sessions

K25

Industry Keynote: Technology, Media, and Telecom

KEY2589

Technology, media, and telecom companies are the heart of the digital economy—building the infrastructure and services that connect people and businesses that shape everyday lives. Navigating rapidly changing markets while meeting the ever-evolving customer demand for digital-first experiences requires constant innovation to capture new opportunities and create value. ​Hear from leading TMT companies and their visions for an AI-first ecosystem—one poised to revolutionize experience, unleash operational efficiency, and unlock growth with automation.