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NJP

HM

Hayley Mortin

Sr UX Researcher

ServiceNow Inc.

Conference Sessions

K25

Putting AI Agents to work: A framework for designing agent personas

SES3341

Discover how to bridge the gap between Agentic AI potential and practical implementation through our field-tested Agent Worker Personas framework. In this interactive workshop, you'll collaborate with peers to identify high-impact use cases and design AI agent roles specifically aligned with your business objectives. Leave with actionable templates and a structured methodology for implementing effective AI-driven workflows in your organization.