Eric Szonyi
Senior Director, Product Management - WSD
With 12 years of experience at our company, I've spent 8 years in Product Management, first specializing in IT Operations Management (ITOM). I've been able to leverage both my ITOM and extensive platform experience drive innovation with Workplace Service Delivery. My passion lies in leveraging our platform technologies to optimize real estate and enhance employee experiences.
Conference Sessions
Workplace Service Delivery roadmap: Modernizing workplace experiences and operations with AI
SES3112
Learn how AI is reshaping workplace operations and employee experiences in practical, measurable ways. We'll walk through upcoming innovations that help you reduce costs, improve space utilization, and create better workplace experiences. See how ServiceNow is embedding AI across Workplace Service Delivery to help you stay ahead of facilities issues, match workspace to how people actually work, and make data-driven decisions about your real estate investments.