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NJP

Doug Hynes

Doug Hynes

Solutions Engineering Team Lead

1E

Conference Sessions

K25

From Tickets to Triumph: ServiceNow + 1E + TeamViewer for Instant Resolution

SPN2425

Discover how ServiceNow, 1E, and TeamViewer eliminate IT friction and drive real-time resolution. See how ServiceNow’s Virtual Agent integrates with 1E’s real-time automation and TeamViewer’s secure remote access to resolve issues before they escalate. Whether it’s automated script execution, self-healing workflows, or remote take-over for complex cases, this trio transforms ITSM from reactive to proactive. Join us to explore how intelligent automation and seamless remote support can slash resolution times, improve employee experience, and free IT teams to focus on strategic initiatives.