The AI Advantage: How OMV Transformed Efficiency with AI Journey

SES2036

Manual processes and inefficient workflows can greatly hinder productivity, and OMV, a leading player in the chemical and petroleum sector, encountered these same challenges. To address them, OMV embraced an AI-first strategy in collaboration with IBM and ServiceNow. By harnessing AI-driven predictive intelligence and Now Assist features, the company enhanced issue resolution and reduced manual effort. Automated Work Assignment improved resource allocation, while real-time dashboards delivered valuable insights.