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NJP

Conference Sessions

K25

An outrageously large use case of Instance Data Replication (IDR)

SES2704

How does T-Mobile keep hundreds of tables and half a billion records in sync among multiple ServiceNow instances in near-real time? Instance Data Replication (IDR)! We'll dive into everything IDR: configuration, capabilities, limitations, monitoring, troubleshooting and gotchas. We'll talk about our experience with the tool, while ServiceNow will present its vision for the product and coming enhancements.