Going green(field) at a major healthcare organization to prepare for the future

SPN2392

Join this session to hear how a Fortune 10 company reimagined and reinvigorated their ServiceNow platform through a greenfield implementation. The weight of managing complexity across a massive organization and burdened by years of accumulated technical debt led this company to re-think it’s approach. In this session we’ll share lessons learned from streamlining IT operations, modernizing HR service delivery, and providing a unified Employee Center portal experience.