David Burgess
GenAI Architect
David has been with ServiceNow for 10 years, and is a Solution Architect, in the Creator Workflows practice in Customer Outcomes, APJ. David has built and overseen development of complex custom applications for many of ServiceNow's biggest customers in APJ, across multiple industries.
Conference Sessions
360 Exchange: Ask the Experts on how to get up and running with ServiceNow AI agents
SES3181
Join the ServiceNow product team to learn how to put ServiceNow AI agents to work for your organization. This roundtable explores use cases and best practices for enabling autonomous service management, showing you how to enhance efficiency across the enterprise. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.