Reporting basics

CCE1277

If you think you need a third party reporting tool to get data out of ServiceNow, think again! In this session, we will show you the powerful, in platform reporting tools that help you report on your applications and show how you are getting value out of the platform.

Multi-level breakdowns in Performance Analytics

SES3369

Take Performance Analytics to the next level with the new multi-level breakdowns capability. Powered by data snapshots, this feature removes the historical two-level limitation, enabling deeper insights and more granular filtering. In this session, we’ll cover the setup requirements and guide you step-by-step through configuring and using multiple breakdowns for your Performance Analytics indicators. Learn how to leverage this powerful new technology to gain richer insights and better actionability.