UX: Crafting Innovation: A Hands-On Workshop for Designing Mobile Experiences

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Leveling up a mobile app means crafting user-focused experiences. In this workshop, we will cover the application of core UX principles to design mobile first experiences while touching on some of our latest AI-powered features. Participants will walk away with an action plan to kickstart their mobile strategies, optimize workflows, and improve engagement. This session provides practical techniques and a prototype foundation for advanced labs that cover building these engaging mobile applications.

UX: Research essentials to ensure user-friendly solutions

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Laptop required: Want to enhance the usability of your solution designs, but don't know where to start? Join us for a hands-on workshop where you'll discover how to collect valuable user feedback to make your ServiceNow app, workflow, and playbook creations more effective, efficient, and enjoyable. We'll guide you through the entire process, from planning to analysis, and equip you with practical approaches and tools to start conducting your own user research.