You Down With MCP? (Yeah You Know Me!)

SNU1006

Learn how Managed Context Protocol powers ServiceNow’s AI Control Tower to deliver secure, scalable AI context. This 120-minute session covers MCP fundamentals, architecture, leading practices, and configuration. Then go hands-on to set up MCP connections, define boundaries, and test contextual orchestration. Leave ready to govern AI context with confidence.

Smarter Data, Stronger CMDB: Unleash the Power of AI Agents and Data Manager

SNU1013

Step into the future of CMDB management with agentic workflows for CMDB, a new capability powered by Now Assist for CMDB. In this hands-on lab, you’ll discover how AI-driven agents can revolutionize governance, data quality, and lifecycle management, replacing static rules and manual processes with intelligent automation. You’ll dive into AI Agent Studio, experiment with agentic workflows, and build Data Manager policies that strengthen governance and compliance across your CMDB. Watch as specialized AI agents collaborate to guide, detect, and provide insight into issues in real time.