Telecom industry roadmap: Bring AI Agents to every step of the service experience

SES2558

ServiceNow is investing in industry-specific innovation for Communication Service Providers to bring AI agents and automation to your entire service lifecycle. This roadmap session will highlight our vision for uniting network, sales, fulfillment, support and assurance on one AI platform. We’ll explore new features that make your front, middle, and back-office teams more efficient while unlocking growth. If you’re a CSP looking to modernize network management, automate service assurance, optimize lead-to-cash, reduce contact center volumes, or supercharge productivity, this session is for you!