Before You Code: 5 ServiceNow IDE Features Every Developer Must Know

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Join us to explore the 5 must-know features in the ServiceNow IDE that every developer and architect should understand before building apps. In this session, we will share how these features improve development speed, code quality, reuse, and collaboration. You will hear real usage scenarios for capabilities like script assistance, version control, testing tools, guided development, and intelligent search. Whether you are new to the IDE or transitioning from Studio, this session will help you start building with clarity and confidence.

AI Agents + ITOM: The Fastest Path to Zero-Touch IT

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This session shares our experience on building AI Agents to achieve Zero IT Operations under five minutes using ServiceNow AI Agents, ITOM Predictive Intelligence, and Now Assist. Key objectives are to explain you how real-time telemetry was analyzed, correlated with Service Graph topology, and remediated automatically using AI workflows. Key takeaways for you is to include how autonomous operations can prevent incidents, reduce MTTR, and deliver a no-touch IT model using native ServiceNow capabilities.