Workplace Service Delivery roadmap: Modernizing workplace experiences and operations with AI

SES3112

Learn how AI is reshaping workplace operations and employee experiences in practical, measurable ways. We'll walk through upcoming innovations that help you reduce costs, improve space utilization, and create better workplace experiences. See how ServiceNow is embedding AI across Workplace Service Delivery to help you stay ahead of facilities issues, match workspace to how people actually work, and make data-driven decisions about your real estate investments.

Revolutionize employee and visitor experience with Workplace Services Kiosk

LAB3104

Join this interactive lab to learn how to configure Workplace Services Kiosk and enhance the workplace experience for employees and visitors. Discover how to set up self-service kiosk capabilities to streamline check-ins, check-outs, and registrations—ensuring a seamless experience for both expected and unexpected guests. Explore how kiosks can leverage interactive maps and building data to enable workplace navigation, real-time building data visualization, and enable intuitive interactions, creating a more connected and efficient workplace.