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NJP

AO

Ariel Odinchenco

ServiceNow Delivery Manager

Genpact

Conference Sessions

K25

Transformational IT: Driving seamless, tech driven solutions for impact

SPN2419

Is your organization weighed down by outdated systems and inefficient workflows? Discover how leveraging cutting-edge tech and integrated solutions can transform your company from legacy platforms to seamless, streamlined operations. Join us for an exclusive session that explores the real-world success story of an industry leader who revolutionized their customer service, dramatically reduced processing time, and empowered their IT team to deliver impactful outcomes. Don’t miss this opportunity to learn how to drive meaningful change and position your business for the future.

K25

Transform your business: The power of orchestration and digital innovation

SES1905

In this session, we’ll explore how to deliver best-in-class, proactive, and reliable resolution at the first point of contact within a multinational organization. We'll explore how companies can offer a unified, personalized experience across any digital channel, spanning multiple functions like procurement, finance, and more. We'll share how creating a single entry point and fully integrating with back-of office can streamline cross-domain business processes and drive efficiency across the organization.