LAB3 streamlines service operations with ServiceNow and Microsoft Teams

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Imagine the simplicity of accessing the ServiceNow portal directly within Microsoft Teams. In just three months, LAB3 made this a reality by integrating the ServiceNow platform and its AI capabilities into its environment. As a Microsoft partner and Asia Pacific-based services provider, LAB3 is known for innovative AI and automation solutions. Join us to learn how LAB3 achieved this transformation, improved resolution times, made self-service easier, and streamlined workflows to boost client satisfaction through the power of ServiceNow and Microsoft Teams integration.

Becoming an AI pacesetter: How to ascend the ladder of enterprise AI maturity

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Join this Think Big session for an engaging and interactive session where we explore the journey to becoming an AI pacesetter in the enterprise world. This session will feature a dynamic panel discussion with customers who have successfully navigated the complexities of AI implementation and maturity. We will delve into the critical stages of AI adoption, from initial experimentation to full-scale integration and optimization. Using a fun concept of "Snake and Ladder," we will illustrate the challenges and opportunities that organizations face as they climb the ladder of AI maturity. Participants will gain insights into: * Key strategies for overcoming common obstacles in AI adoption. * Best practices for scaling AI initiatives across the enterprise. * Real-world examples of successful AI implementations. * The role of leadership and culture in driving AI maturity. This session promises to be both informative and interactive, providing attendees with practical knowledge and actionable takeaways to accelerate their AI journey. Don't miss this opportunity to learn from the experts and connect with peers who are paving the way in enterprise AI.