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NJP

Angela Mikolaitis

Angela Mikolaitis

VP, Global People Operations and Service Delivery

ServiceNow Inc.

Conference Sessions

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Now on Now: Expanding Autonomous Service Desk to HR, Finance and Beyond

SES7795

After achieving an autonomous IT service desk, we are taking what we have learned and extending autonomous service desk across the enterprise from HR, Finance and beyond. Join this session to learn how we are approaching this bold goal.

1724429920965001DK25

360 Exchange: How to successfully implement and roll out HR Service Delivery

SES3550

Ready to start transforming your customer service capabilities with ServiceNow? Join us as we discuss proven implementation and rollout strategies, giving you high-value insights into how to successfully deploy HR Services Management in your organization. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.

1724429920965001DK25

Now on Now: GenAI and the connected employee experience

SES2406

At ServiceNow, our HR operations team leverages GenAI to create a more efficient, user-friendly HR environment. In this session, we’ll demonstrate the transformative impact of AI on employee engagement and support.