Alamelu Subramanian
Telecom Industry Head, ServiceNow Practice
Alamelu is a dynamic and accomplished leader heading Technology Transformation for Tech Mahindra's Communication Media and Entertainment business. With over 25 years of experience of leading complex projects and digital transformation programs across Geos, she has developed a keen understanding of the challenges and opportunities that face TelCos today. Her current focus is on leveraging future trends and technologies to enhance business performance and add value to every associate. Her expertise in driving innovation & change is key for TechM to stay ahead of the curve in the VUCA world.
Recent News
View all
Panel: Accelerate revenue growth in telecommunications
VH
JK
Conference Sessions
Panel: Accelerate revenue growth in telecommunications
SES1640-K23
<p>Join this interactive Think Big panel discussion with telecommunications leaders to learn how to strategize, innovate, and thrive amongst changing industry dynamics. The team of experts will share industry insights, lessons learned, and guidance on how to avoid common pitfalls when implementing transformational projects.</p>
Accelerating Autonomous Operations: The Agentic AI Advantage
SPN2409
Autonomous operations and agentic AI are transforming service management through adaptive intelligence, real-time analytics, and self-optimizing systems. At TechM, we have developed industry-specific AI-based solutions to address key use cases, driving efficient operations with AI-driven root-cause analysis, proactive anomaly detection, and autonomous remediation. Additionally, we enhance customer experience through AI-powered cognitive assistants, contextual automation, and predictive resolution models.