UX: Configuring with Horizon & Figma: A beginner's guide

LAB3328

Laptop required: Want to create more efficient, user-friendly workspaces in ServiceNow? In this hands-on workshop, you’ll learn how to apply Horizon’s design guidance in Figma to build consistent, high-quality experiences—no prior design expertise needed. Discover how to use pre-built components, troubleshoot real-world challenges, and streamline collaboration for seamless handoffs. You'll leave with practical skills, improved Figma confidence, and a clear path to designing better experiences with Horizon.

Prompt playground - an interactive experience for AI custom skill creation

SES3344

Laptops required: Join a gamified learning experience focused on AI custom skill development. Tackle tiered challenges (Rookie, Pro, Legend) with hands-on prompt engineering tasks. The interactive format features quick challenges, real-time leaderboards, and personalized badges, culminating in certification opportunities. So get ready to make AI capabilities more accessible to ServiceNow developers and leaders..

Designing without barriers - the power of inclusive & accessible designs

SES3337

Learn to apply accessibility principles, including WCAG guidelines, to your ServiceNow implementations. Discover strategies for auditing solutions, improving navigation, contrast, readability, and ensuring compliance. Walk away with a clear roadmap to create accessible, user-friendly solutions that drive adoption, satisfaction, and legal compliance.