Knowledge 2020
881 sessions
K20-THS3085
Theater Employee document management: How to securely manage sensitive employee documents (THS3085)
K20-THS3075
Theater Enable your field service technicians with mobile apps and augmented reality (THS3075)
K20-THS1183
Theater Enhancing the employee experience with ServiceNow and your intranet (THS1183)
K20-THS1661
Theater High5 - Employee Appreciation & Recognition product built on ServiceNow (THS1661)
K20-THS3200
Theater How to Elevate your Service Experiences with Effective Problem Statements (THS3200)
K20-THS1507
Theater How to stand up a ServiceNow Center of Excellence and Innovation (THS1507)
K20-THS2462
Theater Improve the way you work: Putting Now Platform core capabilities to use (THS2462)
K20-THS2904
Theater Introduction to Now Platform continuous integration & continuous deployment (CI/CD) (THS2904)
K20-THS2895
Theater Introduction to virtual agent and natural language understanding (NLU) (THS2895)
K20-THS1360
Theater Journey from automated Insights & Recommendations to Business Value Realization (THS1360)
K20-THS3079
Theater Keeping your finger on the pulse of customer service with Performance Analytics (THS3079)
K20-THS3071
Theater Making proactive service possible with Customer Service Management (THS3071)
K20-THS1502
Theater Managing application development on the Now Platform (THS1502)
K20-THS3074
Theater Managing complex customer projects with Customer Service Management (THS3074)
K20-THS1370
Theater Mobile Reporting: Tips and Guidance to enable real-time employee business decisions (THS1370)
K20-THS1352
Theater Now Creators create value because of their expertise. Grow your skills. (THS1352)
K20-THS1069
Theater Now on Now: 50% higher employee engagement with persona-based mobile experience (THS1069)
K20-THS1294
Theater Now on Now: 98% employee satisfaction with personalized experiences (THS1294)
K20-THS1307
Theater Now on Now: Avoiding the noise. Targeted notifications with Agent Mobile in Orlando (THS1307)
K20-THS1099
Theater Now on Now: CSM+ITSM reduce risk, remove problems, and avoid 75K cases (THS1099)
K20-THS1316