ServiceNow News
2 items
Role required: sn\_comm\_management.comm\_plan\_admin or admin
Each MIM communication plan has the following default persona types associated with them :
Ad hoc AI
End user AI
Business user ...
Major incident email content recommendation | Persona as an input for Gen AI email templates
New article articles in ServiceNow Community
·
10 months
www.servicenow.com
cache
This guide outlines the default templates and their corresponding GenAI variables used to compose email content recommendations for Major Incident Management (MIM) communication.
Default Templates...
Email Templates and Gen AI variables for MIM email communication content recommendations
New article articles in ServiceNow Community
·
10 months
www.servicenow.com
cache