ServiceNow News
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A while back, I [wrote](https://www.servicenow.com/community/csm-articles/aligning-sold-products-and-install-base-items-with-cmdb/tac-p/3410623M433) about the differences between sold products and ...
From Sale to Support: Building a Connected Customer Data Model
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3 months
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_Andy Tzou, Fu Ho_
The Zero Copy capability of Workflow Data Fabric lets users build experiences on ServiceNow powered by real-time, governed access to data – wherever it lives. Since the launch ...
Insights to Action: Powering ServiceNow Workflows with Analytical Data from Microsoft’s OneLake
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3 months
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This AI Filter Just Saved Your App: Now Assist Guardian in Action!
ServiceNow Dev Program
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3 months
Willem Zeiler shows how to instantly enable offensiveness filtering in Now Assist Guardian to block toxic input from ever reaching your models.
Protecting Your AI with Now Assist Guardian: Offensive Content Stops Here
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3 months
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So, I was in a call with a customer the other day who are going live with NowAssist in Virtual Agent in a bunch of languages and so they had an ask of "how can we translate some of that static stri...
Need to translate static NowAssist strings in VA? - check this
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Some authentication providers require a signed JWT before issuing an access token. This article explains how to generate that JWT in ServiceNow and use it as part of an OAuth2 integration flow.
Generating JWT Token for OAuth2 Integrations
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3 months
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Sitting down with Amrutha Ramesh, visiting researcher at ServiceNow one of the minds behind Agent Ada, a data-focused AI agent, in the latest episode of the podcast. We talk about the gap in enterp...
Narrative Analytics with Agent Ada - ServiceNow Insights Podcast
ServiceNow Podcasts
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3 months
𝗛𝗲𝘆 𝗲𝘃𝗲𝗿𝘆𝗼𝗻𝗲! 👋
𝗜 𝗵𝗼𝗽𝗲 𝘆𝗼𝘂’𝗿𝗲 𝗮𝗹𝗹 𝗱𝗼𝗶𝗻𝗴 𝗴𝗿𝗲𝗮𝘁!
𝗔 𝗯𝗿𝗮𝗻𝗱 𝗻𝗲𝘄 𝘃𝗶𝗱𝗲𝗼 𝘁𝘂𝘁𝗼𝗿𝗶𝗮𝗹 𝗶𝘀 𝗻𝗼𝘄 𝗹𝗶𝘃𝗲 𝗼𝗻 𝗬𝗼𝘂𝗧𝘂𝗯𝗲, 𝗳𝗲𝗮𝘁𝘂𝗿𝗶𝗻𝗴 𝗮 𝗿𝗲𝗮𝗹-𝘄𝗼𝗿𝗹𝗱 𝗨𝘀𝗲 𝗖𝗮𝘀𝗲 𝗦𝗰𝗲𝗻𝗮𝗿𝗶𝗼 𝗯𝗮𝘀𝗲𝗱 𝗼𝗻 𝗲𝘃𝗲𝗿𝘆𝗱𝗮𝘆 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗮𝗰𝘁𝗶𝘃𝗶𝘁𝗶𝗲𝘀
🎥 𝗪𝗮𝘁𝗰𝗵 𝗶𝘁 𝗵𝗲𝗿...
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Hide Related Lists without writing any scripts
Stories by Prashant Kumar LearnIT on Medium
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3 months
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Defesa em Duas Camadas: Usando glide.ui.attachment\_download\_mime\_types para Blindar a Instância e os Usuários
O Guardião dos Downloads – Por Que Controlar o MIME Type de Anexos Protege Seu Endp...
Defesa em 2 Camadas: Controle MIME Types (glide.ui.attachment_download_mime_types) Blindar Instância
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Redefining ER Case Management: Empowering Managers Through ServiceNow HRSD
ServiceNow Community
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3 months
We’re bringing one of CreatorCon’s fan-favorite experiences straight to the City of Lights, and it fits perfectly in your pocket.
Collectible Community Cards at World Forum Paris!
New article articles in ServiceNow Community
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3 months
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CRM AI Academy: How to customize out-of-the-box skills in Now Assist for CSM
ServiceNow Community
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3 months
Process Mining for Source-to-Pay workflows: Driving Compliance, Quality, and Velocity
ServiceNow Community
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3 months
𝗛𝗲𝘆 𝗲𝘃𝗲𝗿𝘆𝗼𝗻𝗲! 👋
𝗜 𝗵𝗼𝗽𝗲 𝘆𝗼𝘂’𝗿𝗲 𝗮𝗹𝗹 𝗱𝗼𝗶𝗻𝗴 𝗴𝗿𝗲𝗮𝘁!
𝗔 𝗯𝗿𝗮𝗻𝗱 𝗻𝗲𝘄 𝘃𝗶𝗱𝗲𝗼 𝘁𝘂𝘁𝗼𝗿𝗶𝗮𝗹 𝗶𝘀 𝗻𝗼𝘄 𝗹𝗶𝘃𝗲 𝗼𝗻 𝗬𝗼𝘂𝗧𝘂𝗯𝗲, 𝗳𝗲𝗮𝘁𝘂𝗿𝗶𝗻𝗴 𝗮 𝗿𝗲𝗮𝗹-𝘄𝗼𝗿𝗹𝗱 𝗨𝘀𝗲 𝗖𝗮𝘀𝗲 𝗦𝗰𝗲𝗻𝗮𝗿𝗶𝗼 𝗯𝗮𝘀𝗲𝗱 𝗼𝗻 𝗲𝘃𝗲𝗿𝘆𝗱𝗮𝘆 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗮𝗰𝘁𝗶𝘃𝗶𝘁𝗶𝗲𝘀
🎥 𝗪𝗮𝘁𝗰𝗵 𝗶𝘁 𝗵𝗲𝗿...
Video
Disable Performance Analyzer in Service Portal
Stories by Prashant Kumar LearnIT on Medium
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3 months
medium.com
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We’re cooking up a special Christmas Edition SNUG Online Session in the second week of December, and we’d _love_ to spotlight your wins, highlights, and proudest ServiceNow moments of 2025.
HO HO HO… SNUG folks, it’s that time of the year! 🎄✨
New article articles in ServiceNow Community
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3 months
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Lol [@raravind47](https://www.servicenow.com/community/user/viewprofilepage/user-id/1015073) / [@gliriel](https://www.servicenow.com/community/user/viewprofilepage/user-id/946344),
Why have you c...
Suspicious activity
New article articles in ServiceNow Community
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3 months
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10 23 BlackRock’s Next Chapter Driving Value with ServiceNow Impact and Agentic AI
ServiceNow Community
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3 months
Transforming Workplace Operations: Unlocking Lease Intelligence with LeaseCore
ServiceNow Community
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3 months