ServiceNow News
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Analytics turns cloud costs into insights. Let's set up Cost Analytics in CCM.
ServiceNow Community
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about 1 month
Strong internal governance is essential for any organization aiming to maintain transparency, accountability, and sustainable growth. Without clear governance practices, companies risk inefficiency...
Effective Strategies for Strengthening Internal Governance Practices
REDE Consulting
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about 1 month
www.rede-consulting.com
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Hey Community,
Idle Chat Reminder & Auto‑Close Timing – Explanation
Use Case -
Inactive chats should automatically time out so that conversations that have been abandoned are properly closed ...
Idle Chat Reminder & Auto‑Close Timing in Now Assist Virtual Agent (VA) – Explanation
New article articles in ServiceNow Community
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about 1 month
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Introduction:
In today's rapidly evolving digital landscape, banking and financial institutions face mounting pressure to modernize their IT infrastructure while maintaining regulatory compliance ...
How ServiceNow's Common Services Data Model Is Transforming the BFSI Sector
New article articles in ServiceNow Community
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about 1 month
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Why is it modeled like that? This question often comes up in CSDM workshops. This series of small articles will dive into some specific modeling practices related to not just CSDM but also Service ...
WIIMLT - Data Bus as application instance
New article articles in ServiceNow Community
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about 1 month
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The Horizon Design System (HDS) is a powerful resource when building custom UI components in ServiceNow. It provides a rich…
The post [Unlock Modern Horizon Design System Components In Your Custom...
Unlock Modern Horizon Design System Components In Your Custom Components Using –fetch-assets-from-instance
DylanLindgren.com
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about 1 month
www.dylanlindgren.com
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
Hi there,...
Zurich Delta Exams: Why They're Worth Embracing
New article articles in ServiceNow Community
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about 1 month
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Architecture decisions, trade-offs, and governance model that enabled a secure, compliant, and resilient ServiceNow deployment
Secure by Design Connectivity
New article articles in ServiceNow Community
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about 1 month
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Can your CMDB actually help save the planet?
It’s a question that might have sounded absurd a few years ago. We used to view the Configuration Management Database (CMDB) strictly as a tool for inc...
Video
Architecting Sustainability: Leveraging the Now Platform for Strategic ESG Transformation
New article articles in ServiceNow Community
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about 1 month
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In today’s complex business environment, managing risk effectively is no longer optional. Enterprises in highly regulated industries like Finance, Pharma, and Healthcare face mounting challenges fr...
Benefits of Integrated Risk Solutions for Global Enterprises
REDE Consulting
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about 1 month
www.rede-consulting.com
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Hello to my Community Family,
Hearing such kind words and knowing I’ve made a positive impact means a lot to me, it makes all the effort and dedication completely worthwhile.
Connect me 1:1 here ...
Wonderful Topmate Feedbacks
Stories by Prashant Kumar LearnIT on Medium
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about 1 month
medium.com
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When integrating external portals or corporate websites, it’s common to provide a link that should open directly in the ServiceNow Mobile App (Now Mobile, Agent, or Mobile Publishing).
However, ma...
How to Redirect Users From an External site Into the SN Mobile App (Instead of the Browser)
New article articles in ServiceNow Community
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about 1 month
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When platforms grow beyond 100,000 users, the first things that break are rarely what architects expect. It’s almost never raw performance or infrastructure capacity. What breaks first are assumpti...
Designing for Scale: What Breaks First at 100k+ Users
New article articles in ServiceNow Community
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about 1 month
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In most post-mortems, CMDB failure is blamed on Discovery not working, integrations being unreliable, or data quality tools not being tuned properly. In reality, I’ve seen CMDBs fail long before an...
Why CMDB Fails Even Before Discovery Is Implemented
New article articles in ServiceNow Community
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about 1 month
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ServiceNow architects coming from traditional software backgrounds often bring one habit that quietly hurts the platform: over-normalisation.
On paper, highly normalised data models look elegant. ...
The Hidden Cost of Over-Normalised Data Models in ServiceNow
New article articles in ServiceNow Community
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about 1 month
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App Engine is powerful—and that’s exactly why it gets misused.
In several programs I’ve been part of, App Engine was positioned as the answer to every problem: new request? App Engine. New workflo...
When NOT to Use App Engine (Yes, That Happens)
New article articles in ServiceNow Community
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about 1 month
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Early in my ServiceNow career, I used to defend “out-of-the-box” almost religiously. Over time, I realised most people don’t disagree with OOB—they disagree on what _OOB actually means_.
Out-of-th...
Why “Out-of-the-Box” Is Often Misunderstood by Architects
New article articles in ServiceNow Community
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about 1 month
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Still exporting ServiceNow lists by hand and hoping the filter is “the same as last time”? That is how audits, test cycles, and release validations end up arguing over mismatched CSVs. In this post...
How to Export ServiceNow Data Programmatically
New article articles in ServiceNow Community
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about 1 month
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Still exporting ServiceNow lists by hand and hoping the filter is “the same as last time”? That is how audits, test cycles, and release validations end up arguing over mismatched CSVs. In this post...
How to Export ServiceNow Data Programmatically
New article articles in ServiceNow Community
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about 1 month
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Risk management has evolved significantly over recent years. No longer is it the sole responsibility of a single department or function within an organization. Instead, managing risk has become an ...
Embracing Enterprise-Wide Risk Management as a Collective Responsibility
REDE Consulting
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about 1 month
www.rede-consulting.com
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400 videos. One mission. Endless learning. 🎥✨
What started as a simple idea has now crossed 400 successful video uploads!
This milestone reminds me that consistency beats motivation, and sharing ...
400 Video Uploads Completed on my YouTube Channel
Stories by Prashant Kumar LearnIT on Medium
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about 1 month
medium.com
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> I’d thought it’d be less work
> – Jace Benson
Same feeling! I thought that sharing a post per session daily would be straightforward.
And it should be if you don’t tend to get lost in random...
nullEDGE - Closing remarks » Rubén Ferrero
ServiceNow Archives » Rubén Ferrero
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about 1 month
rubenferrero.com
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